Manage your customer experience across digital channels with AI
Designed specifically for Brands in Arab World, Lucidya offers a complete suite of tools to listen, engage, and delight your customers across all channels.
Designed specifically for Brands in Arab World, Lucidya offers a complete suite of tools to listen, engage, and delight your customers across all channels.
With top-in-class AI and Natural Language Understanding ‘NLU’ capabilities, you’ll Listen, engage, and delight your audience with AI
Lucidya meets strict standards set by the National Cybersecurity Authority (NCA) and
Personal Data Protection Law (PDPL), ensuring secure data handling.
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238%
207%
900%
Manage customer interactions across various channels and touchpoints by seamlessly integrating with tens of APIs.
And more
Don’t take our word, hear from them
"Lucidya has empowered us to proactively an-alyze customer challenges before all negative starting any project."
"Lucidya has assisted us in effectively tracking all negative responses, allowing us to take immediate action."
"Lucidya's use of Generative AI in the product to directly serve customer needs is a positive aspect."
You cannot understand your Arabic speaking customers if your AI doesn’t understand their language.
With %92 accuracy, we are the world’s BEST AI for Arabic language with all its different dialects.
Making our software
Unlike other global players, we are in full compliance with data & privacy regulation by Saudi NCA & SDAIA. This will ensure your company won’t be fined by the newly introduced regulation by SDAIA
Our HQ in Saudi making us close to our customers, which makes arranging on-site visits easy and eliminates any concerns regarding time difference, language barriers, or our understanding of the local market.
As an Enterprise customer, you deserve this level of attention.
No more data silos and multiple vendors and integrations headache. One solution, one vendor, one customer success
Recognized as a 'Great Place to Work,' we believe a positive workplace culture not only boosts employee happiness but directly enhances customer delight.
Ranked as the highest-rated in our category by users in the MENA region and among the best in the world
Get closer to your customers to deliver game changing customer experiences with the leading AI-powered CXM platform
Analyze Arabic and English data, with 92% accuracy across our AI models: sentiment, themes, gender and more.
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