Arabic Focused Social Media Listening Tool Powered By Artificial Intelligence
Know What Your Customers Think
Know your customer better by listening to their feedback, complains and praises about your products or services.
Boost Your Customer Service
Measure & boost the performance of your customer service by measuring how fast and responsive they are on social media and how satisfied your customers are with the responses. Benchmark your performance against your competitors to know exactly where you are.
Monitor Your Brand Reputation
Through Lucidya you can answer crucial questions about your brand perception like:
Is your brand being perceived the way it’s supposed to be ?
Is your brand’s reputation improving or deteriorating ?
What’s the impact of the most recent news on your brand ?
How does your brand’s reputation compare with your competitors ?
Avoid Pr Crisis
Discover & solve the problems your customers are facing before they go viral on social media.
Deep Insights powered by Cutting Edge Artificial Intelligence
Set of insights that can be only discovered by our advanced Artificial Intelligence algorithms. These insights enable companies to understand their consumers better than ever. Our AI suite includes:
Interest Analysis
Sentiment Analysis
Dialect detection
Personality analysis
Account type inference
Gender inference
Tweet/Post domain inference
Topics Discovery & Clustering
Anonymous accounts detection
Spam detection
AI suite support Arabic and English only for now.
Why Lucidya
This is what differentiate Lucidya from anything else
Comprehensive listening capability to more than 150 Million websites, blogs and forums worldwide in more than 180 languages
The ability to fetch all tweets since the start of Twitter in 2006 thanks directly from Twitter
Comprehensive listening capability to more than 150 Million websites, blogs and forums worldwide in more than 180 languages
Monitor all major social media platforms such as Facebook, Instagram, Youtube and more