Addons

The one and only virtual analyst that integrates Lucidya’s capabilities with the power of AI.

• Summarize: Ask Luci to summarize what being said across digital channels
• Analyze: Ask Luci to Identify the highs and lows in your customer journey
• Recommendations: Let Luci suggest the next step for you based on your data

• Allow users to create a custom dashboard tailored to their needs using a variety of monitor widgets.

• Empower users to access and utilize the Lucidya API for a comprehensive suite of features that facilitate the retrieval of Lucidya’s data.

Create the survey, we’ll find the answers.

• Empower you to create surveys and collect responses effortlessly, even without an existing audience.
• Choose your audience demographics, and let Lucidya connect you with the perfect respondents to enhance your data’s relevance and precision.
• Leverage our network to engage a diverse and relevant audience, enhancing the effectiveness of your market research.

• A virtual assistant that acts as a customer service agent, responding to customer inquiries using generative AI in various languages based on the brand’s policies, information, and tone.

• Gain insights from analyzing hundreds of voice calls between customers and your call center. Understand sentiment analysis, topics, and themes, and measure satisfaction rates with the same accuracy level as text analysis in Lucidya.

• Handcrafted by our social media analysts and tailored to each customer’s specific needs, this report goes beyond automated system outputs، It highlights performance or issues on social media and showcases key insights.

• Collecting articles over the top News sites and provide useful insights
• Monitor TV breaking news and broadcasts, capturing and summarizing relevant content from various channels to provide actionable insights tailored to industry-specific needs.