We empower businesses to understand and better serve their customers using industry-leading AI built for the Arab world
Request A DemoSmall, Medium, or Big enterprise | LUCIDYA can help you!
One CXM platform with different products to help you uplift your CX in one place:
Listen to all public posts and media articles whether related to your brand, competitor, or industry.
Our Social Listening product collects and analyzes data related to your brand, audience and competitors across various social media platforms.
Request A DemoIntegrate all your customer-facing channels to collect every single interaction for in-depth analysis
Our Channel Analytics product collects and analyzes customer data across all of your owned channels, including direct messages to your social media accounts, instant chats (WhatsApp Business + Intercom), emails, ratings and reviews (Google My Business).
Request A DemoAutomate measuring the Voice of the Customer (VoC) and optimize your CX with customer survey software built for enterprises
Our Survey collects and analyzes data in response to various types of questions curated to shed more light on people’s experience with your brand.
Request A DemoThe power to know your customers as individuals and personalize their experiences
Our Audience (CDP) product builds individual profiles about each of your customers, based on data collected from our Channel Analytics and Survey products
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AI-powered Customer Experience Management platform
By understanding different Arabic dialects and slang, our AI engine reached an unmatched accuracy for analyzing Arabic content
Ranked as the highest-rated in our category by users in the MENA region and among the best in the world
All customer interactions across many digital channels in one platform whether via social media channels, emails, rating websites, or chat
We provide a dedicated Customer Success Manager who understands your audience to ensure you are getting the most out of the platform.
Do you wish to see how LUCIDYA CXM works LIVE?
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LUCIDYA is a multi-award-winning social media listening tool for Arabic content. Lucidya, powered by AI, empowers you by instantly and accurately understanding public perception and audience feedback about your brand or competitors.
BRANDS WHO USED LUCIDYA ENJOYED IMPROVEMENTS IN MANY WAYS
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