The Concept of Customer Service – Impactful Contributions of Customer Service in Raising the Quality of the Overall Customer Experience

Any product or service, regardless of its quality, can become worthless and potentially alienate customers if it is accompanied by poor customer service. In today’s highly competitive business environment, delivering exceptional customer service is not merely a choice but an imperative need. Customers form the vital lifeblood of any company, and their satisfaction and loyalty […]

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