Lucidya to Highlight the Role of Big Data and AI in Transforming Passenger Experiences as Gold Sponsors at the Airport Expansion Conference 2025

Lucidya, the leading AI-powered Customer Experience Management (CXM) platform in the Arab world, is thrilled to announce its gold sponsorship at this year’s Airport Expansion Conference, taking place on February 4th and 5th, 2025, at the Radisson Blu in Riyadh, Saudi Arabia.

This event aligns with Saudi Arabia’s Vision 2030, which focuses on the Kingdom’s ambitious efforts to enhance its aviation sector. Key initiatives include expanding air connectivity to 250 destinations, doubling air cargo capacity to 4.5 million tons, and developing King Salman International Airport, which will feature six parallel runways and accommodate 185 million passengers annually by 2050.

In addition to experiencing Lucidya’s solutions at booth 11, attendees are invited to join Anas Hemaid, Director of CX at Lucidya, for a session titled “The Role of Big Data and AI in Redefining Passenger Experiences.” Anas will share insights on delivering exceptional value throughout every stage of the customer journey. Drawing on his expertise in strategy development, leadership, and technology integration, which contributed to Lucidya’s remarkable 3x growth in 2024, this session promises actionable insights for industry leaders.

Commenting on Lucidya’s participation, Anas shared, “CXM is pivotal in shaping the future of aviation. We are thrilled to participate in this event and share how the integration of Big Data and AI can help empower this thriving sector to achieve its business goals seamlessly while elevating customer satisfaction.”

About Airport Expansion Conference

The Airport Expansion Conference is a high-impact platform designed to align with Saudi Arabia’s Vision 2030. With a clear focus on expansion, technology, sustainability, and strategic partnerships, the event addresses the most pressing challenges faced by Saudi airports as they prepare to handle 330 million passengers annually by 2030.