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8 Essential Metrics for Evaluating Your Marketing Activities on Facebook – Part 2

In the first part of this article, we talked about some metrics by which you can evaluate the quality of your Facebook marketing activities and determine the return on investment of these activities; along with the importance of developing marketing plans that are mainly based on measurable metrics. In this second part we’ll go through […]

10 Tips To Manage Your Social Customers Relationships – Part 2

In the previous part of this article, we talked about the concept of customer relationship management on social networks and its importance. Along with a set of tips to successfully manage your customers and prospects on social networks to achieve better customer relationships and to build an active and effective community. Here, we resume those tips: Using […]