From individual consumers to big business accounts, customers demand relevant and personalized engagements. Lucidya’s audience product is actually a tool that creates customer data profiles. Customer data profiles are basically dashboards or platforms that contain key data about customers and their interactions with a business. Our Audience product is a centralized data store for all […]
Tag: CXM
Learn how customer experience management (CXM) drives brand loyalty, increases revenue, and delivers personalized experiences. Discover the importance of customer insights, journey mapping, and touchpoint evaluation.
New year, bigger and better us! It doesn’t matter if you are a well established brand or if you are a budding startup, what every organization needs to realize is that customer experience management is the key to any successful business. As the new year starts with even newer technologies in toe, businesses need to […]
This year has been abundant with wins: wins for Lucidya, wins for our team, and wins for our customers and partners. Last week, at #Gamechangers2022, the first edition of Lucidya’s annual event, we all took it upon ourselves to come together and celebrate these wins. First and foremost, we celebrated Lucidya’s capacity to support brands in […]
Lucidya Hosted its First Annual Event! Lucidya held its first annual customer event last Wednesday, the 7th of December 2022, at the Crowne Plaza, Digital City, Riyadh. The event was titled ‘Gamechangers’ for being a first of its kind, celebrating Lucidya’s clients and partners making strides to change the CX game by delivering unparalleled customer […]
cover the importance of customer experience management in retail industry and learn how it can help you build customer loyalty and drive sales.
Enhance customer experience, analyze social media, and Build Customer Relationships with Lucidya’s CXM suite. Boost your customer service team’s efficiency. Discover more!
Discover the factors that determine the Cost of CXM Software. Learn about user count, customer segments, touchpoints tracking, setup and training fees
Discover the key advantages of customer experience management software and how Lucidya’s CXM solution can improve your brand.
Discover the must-have features of CXM software, including omnichannel data collection, customer management, ticket management, and more. Learn why Lucidya’s CXM solution is a top choice.