Enhance customer experience & loyalty by Digital Customer Journey Optimization. Learn about key stages – awareness, engagement, transaction, retention – and effective strategies. Increase customer satisfaction today!
Tag: Digital Marketing
Discover the importance of digital transformation and CXM in business success. Learn how Lucidya’s tools empower your brand with customer insights and real-time analysis.
Learn why social media sentiment analysis is crucial for businesses and how to measure sentiments on social media. Discover the tools and techniques to understand customer feelings.
Discover how Lucidya helps businesses achieve their goals through market research, competitor analysis, trademark monitoring, crisis management, and customer service.
Discover the significant improvements achieved by Lucidya’s Impact on Businesses, an AI-powered social listening tool. Explore the before-and-after comparison of key metrics
Lucidya quadruples its annual revenues! Lucidya, the leading company in monitoring and analyzing Arabic social media platforms, announced achieving record growth rates in revenues, boosted profit margins, and expanding its customer base in Saudi Arabia and abroad, in 2020. It revealed that during the fiscal year 2020, its annual revenues were quadrupled, with increased profit […]
Discover five key customer care trends that businesses should embrace in 2021. From crisis management and remote customer care to proactive support, personalization, and leveraging social media, stay ahead of the game with Lucidya’s AI-powered social listening tool.
Lucidya has launched the single post analysis tool, allowing users to analyze social media content on-demand and gain valuable insights instantly. Discover how to use this feature for analyzing promotional posts
Discover the key elements to improve your brand’s customer experience and boost customer loyalty. Learn about genuine communication, exceptional customer support, personalized service, prioritizing quality, and surprising customers.
Discover five simple yet effective strategies to improve your brand’s customer care. From making it easy for customers to provide feedback and personalizing customer interactions to prioritizing employee satisfaction and leveraging customer satisfaction data