Social listening is the process of using technology to monitor your social media channels and identify trends in order to understand how your brand is perceived, identify key influencers, manage reputation and generate leads for your institution. Social listening analyses any sort of direct engagement with your brand, or it could be regarding specific topics related to your […]
Tag: Social Listening
In today’s digitally connected world, social media platforms have become a goldmine of valuable insights. By monitoring and analyzing online conversations, businesses can tap into customer opinions, track trends, and make data-driven decisions. This is where social listening comes into play. Lucidya, a leading social media analytics platform, offers a powerful social listening product that […]
In this Social Listening Guide, you’ll find answers to all the questions you need to be aware of before looking for the right social listening tools for you.
Boost your business with Lucidya’s award-winning social listening tool. Understand your customers, industry, competitors, and campaigns. Start today!
Enhance customer experience, analyze social media, and Build Customer Relationships with Lucidya’s CXM suite. Boost your customer service team’s efficiency. Discover more!
Discover how social listening can enhance the your OKR Success. Measure brand awareness, market share, competitor analysis, and customer satisfaction.
In the 1st part of this article, we discussed a group of common mistakes concerning data and figures analysis. Avoiding these errors enhances your experience in dealing with data and contributes to the success of your analysis optimization. In this article’s 2nd part we’ll resume with those common mistakes: Doing all the analysis operations manually In general, […]
Discover how Lucidya helps businesses achieve their goals through market research, competitor analysis, trademark monitoring, crisis management, and customer service.
Discover the significance of social media dialects and Arabic Dialects in improving customer experiences and targeting strategies. Leverage AI-powered social listening tools like Lucidya to analyze and track a wide range of Arabic dialects
Discover the importance of leveraging social listening tools in optimizing your marketing efforts. Enhance customer engagement, identify new customers, and optimize your strategies with valuable data and insights.