“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffett
Warren Buffett said it best: reputations are extremely fragile, and they can be torn down in a matter of minutes. Your organization’s reputation is no exception.
A crisis will happen at some point. There’s no avoiding it. But with a careful social listening tool like LUCIDYA that equipped with real-time alerting system you will be able to contain the crisis at its very start before growing and spreading.