Centralize customer communication for faster resolution and personalized customer service.
Keep an eye on your brand’s social media activities and market’s performance across all social channels.
The power to tune into your voice of customer at any digital touchpoint
Uncover unique Insights based on sentiment analysis and customer feedback.
Capture customer data across all channels to build rich and unique customer profiles.
Never miss an important conversation about your brand again
Measure the success of your marketing campaigns with precision
Take your customer satisfaction to the next level
Gain valuable social media insights to better understand your brand's market
Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.
