Careers at Lucidya

Account Manager Job Description

Location:Riyadh, Saudi Arabia

Job title:Account Manager

Nationality:Saudis preferred

Experience:Entry to mid level (0-4 years)

Start Date:Immediately

Gender:No preference (client meetings & traveling required)

Job Summary

As an Account Manager you will be developing long-term relationships with our customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.


Only if scale and complexity excite you !

Key Tasks & Responsibilities
  • Handle calls, emails and demo requests from client
  • Work with our CRM system to manage leads and convert them to sales
  • Demonstrate product and show consumers how to maximize its features.
  • Scheduling appointments, preparing and delivering presentation to the client.
  • Work on sales follow-up activities.
  • Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business.
  • Communicating new product developments to prospective clients.
  • Build and manage relationships with potential customers and clients.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Assist with high severity requests or issue escalations as needed.
  • Establishing initial contact with potential clients to discuss their needs.
  • Represent the company in various exhibition inside and outside the Kingdom to generate more leads.
Required Experience and Knowledge:
  • BA/BS in Business or Marketing. MIS degree also acceptable as long the applicant possess strong business knowledge.
  • Basic knowledge of technology concepts and the new trends.
  • Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
  • Willingness to work occasionally outside of normal business hours.
  • Strong research and strategic analysis skills.
  • Excellent English oral and written communication skills.
  • Strong presentation skills.
  • Customer service focus.
  • Strong negotiations skills.


Lucidya is a high-tech startup based in Jeddah Saudi Arabia provides an AI-powered social media analytics & monitoring tool that empowers businesses to make smarter strategic decisions using our big data & machine learning technologies. Built as a SaaS model, Lucidya is targeting international market utilizing our breakthrough pending-patented engine, Spatial Swift.