Experience the magic of Luci

The one and only virtual analyst who will give you the power
to talk to your data in simple terms, using your language.

Newly-added as a key feature to our platform, Luci can tell you the story behind all the numbers and charts across Lucidya products.
Available around the clock, Luci is here to make sure you have better context and understanding of your data, inspiring game-changing decisions for your CX and business overall.

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Most accurate Arabic sentiment analysis

By understanding different Arabic dialects and slang, our AI engine reached an unmatched accuracy for analyzing Arabic content.

360º view of customers

All customer interactions across many digital channels in one platform whether via social media channels, emails, rating websites, or chat.

Ranked #1

Ranked as the highest-rated in our category by users in the MENA region and among the best in the world.

Exceptional Customer Success service

We provide a dedicated Customer Success Manager who understands your audience to ensure you are getting the most out of the platform.

Global Awards & Recognition

Global Awards & Recognition

Global Awards & Recognition