Information Gathered by Lucidya
Customer – In order to provide the Services, we require our customers to provide us with certain contact information (such as name and email address, mailing address, phone number, title). We also require financial/billing information (billing name and address, credit card numbers) from our customers.
Third Party Content – Finally, our Services themselves collect, process and store information, that may include personal information, from a variety of publicly available online sources, such as social networking sites, blogs
Lucidya’ Use of Your Information
We use the technical information about our website visitors in order to tailor your experience at our site, to deliver content that we think you might be interested in, to display the content according to your preferences and to improve our website.
We use contact information from our website visitors in order to fulfill your requests (for example, to provide you with additional information about our Services). If you are a customer, we use your contact information in order to provide you with the Services. For example, we use your contact information to provide support and account management services and to alert you to system outages. We also use contact information from our website visitors and our customers for marketing purposes to send you information about our company, our affiliates
We use financial/billing information to evaluate our customers’ creditworthiness and to collect payment of our fees for the Services.
How do we protect your information?
We have in place industry standard security measures to protect against the loss, misuse or alteration of the personal information under our control, including through the use of physical, organizational, and technological measures and appropriate training of employees. However, it is possible that any information transmitted via the Internet may be intercepted by unknown third parties. We
If you are an Authorized User or customer, where we have given you (or where you have chosen) a password and/or user ID (including email address) which enables you to access certain parts of our site or our Services, you are responsible for keeping this password confidential. We ask you not to share a password or user ID with anyone. We store passwords of Authorized Users only in one-way encrypted form; they are not readable by any of our personnel.
Your personal information may be processed and stored on servers located in various countries around the world, including countries outside of Canada and the European Economic Area. As a consequence, your personal information may be accessed by the courts, law enforcement and national security authorities of those jurisdictions in accordance with applicable laws. By submitting your personal information or using our services, you agree to this transfer, storing or processing. If you reside in the European Union or other jurisdictions that provide access rights under
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties personally identifiable information about our website visitors or our customers or their authorized users. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and use such information only for purposes relating to their services for us.
If you are a customer or authorized user, we may share portions of your contact information and technical information with third party data provider partners, as required under the terms of our agreements with such providers.
- To conform to the edicts of the law or comply with a legal process served on Lucidya;
- To protect and defend the rights or property of Lucidya or others; or
- To assist, under exigent circumstances, in the investigation of violations of applicable laws and regulations.
It is possible that as we continue to develop our business, Lucidya might be acquired. In such a transaction, your information may be transferred to the acquiring entity.
Changes to Our Policies
Use by Minors Prohibited
Lucidya’ Services are not intended for and should not be used by anyone under the age of 18. Lucidya complies with the Children’s Online Privacy Protection Act and does not permit registration or use by anyone under the age of 13.
From time to time we will participate in conversations on social media platforms such as Twitter, LinkedIn or Facebook, where we have reason to believe individuals might be interested in our services because of their involvement in public relations, investor relations or related fields. Communications that are meant to be confidential in nature should be made through secure messaging options available within these third party websites/services. Questions about our social media policy should be forwarded to [email protected]
Third Party Content
Our Services collect,
Our Services provide analytics that
If you reside in the European Union or other jurisdictions that provide access rights under
Resorts Holding Building (4th Floor),
Prince Sultan Branch Road, Al Mohammadiyyah, Jeddah 23624
Email: [email protected]