Capture customer data across all channels to build rich and unique customer profiles.
Lucidya’s Profiles helps you understand your audience to predict churn, drive retention, and deliver personalized experiences
Trusted globally by hundreds of leading brands
Amplify your CXM with Lucidya's robust integrations.
Effortlessly integrate with Lucidya Omnichannel, Lucidya Survey and third-party systems, such as Zendesk and other CRMS.
Enhance your customer engagement ecosystem by streamlining operations through robust integrations.
Unify data from various sources for a comprehensive customer perspective.
Get a holistic customer profile that illuminates behaviors, preferences, and needs.
Obtain all-inclusive records of customer interactions, purchases, preferences, and demographics.
Group customers that share certain attributes, behaviors and preferences into segments allowing you to target specific audiences.
Streamline targeted marketing by resonating with customer segments through precise targeting that considers their values, goals, and preferences.
Tailor experiences to meet profound customer needs throughout their journeys.
Experience instantaneous updates and stay attuned to customer concerns and desires, ensuring you’re always in sync with your audience.
Deliver hyper-personalized messages and recommendations to customers at the right time and on the right platform.
Utilize collected information to make informed decisions and enhance your company’s marketing processes.
Analyze customer feedback to understand perceptions of your product and service quality.
Monitor satisfaction levels by comparing present and past engagement with your clientele.
Through AI powered insights, make strategies that align with your customers’ needs.
Seamlessly Export and Import Your Audience Lists
The Export and Import feature, allows you to export filtered audience profiles to a CSV file or import CSV files to the platform allowing you to tailor your audience profiles to perfection.
Enjoy flawless transfers facilitated by our validation-equipped system, guaranteeing precise data integration into your CDP profiles.
Your Data, Your Control
Prioritize data security and compliance. Lucidya CDP safeguards customer data, granting platform access solely to authorized users.
Ranked as the highest-rated in our category by users in the MENA region and among the best in the world
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