Lucidya helps you analyze your audience, market and competition on social media, allowing you to instantly understand public perceptions revolving around your brand and your market. Social Media monitoring through Lucidya CXM helps improve brand image, gain business insights and boost digital KPIs.
By understanding different Arabic dialects and slang, our AI engine reached an unmatched accuracy for analyzing Arabic content.
All customer interactions across many digital channels in one platform whether via social media channels, emails, rating websites, or chat.
Ranked as the highest-rated in our category by users in the MENA region and among the best in the world.
We provide a dedicated Customer Success Manager who understands your audience to ensure you are getting the most out of the platform.