From individual consumers to big business accounts, customers demand relevant and personalized engagements. Lucidya’s audience product is actually a tool that creates customer data profiles. Customer data profiles are basically dashboards or platforms that contain key data about customers and their interactions with a business. Our Audience product is a centralized data store for all […]
Learn how customer experience management (CXM) drives brand loyalty, increases revenue, and delivers personalized experiences. Discover the importance of customer insights, journey mapping, and touchpoint evaluation.
New year, bigger and better us! It doesn’t matter if you are a well established brand or if you are a budding startup, what every organization needs to realize is that customer experience management is the key to any successful business. As the new year starts with even newer technologies in toe, businesses need to […]
Discover the benefits of customer experience management software by Lucidya. Increase customer satisfaction, brand equity, and engagement. Retain existing customers, reduce churn, and leverage positive reviews.
Lucidya’s first annual customer event was held last Wednesday the 7th of December 2022 at the Crowne Plaza, Digital City, Riyadh. The event was titled ‘Gamechangers’ for being a first of its kind, celebrating Lucidya’s clients and partners making strides to change the CX game by delivering unparalleled customer experience. The event was attended by […]
This year has been abundant with wins: wins for Lucidya, wins for our team, and wins for our customers and partners. Last week, at #Gamechangers2022, the first edition of Lucidya’s annual event, we all took it upon ourselves to come together and celebrate these wins. First and foremost, we celebrated Lucidya’s capacity to support brands in […]
cover the importance of customer experience management in retail industry and learn how it can help you build customer loyalty and drive sales.
Enhance customer experience, analyze social media, and Build Customer Relationships with Lucidya’s CXM suite. Boost your customer service team’s efficiency. Discover more!
Discover the factors that determine the Cost of CXM Software. Learn about user count, customer segments, touchpoints tracking, setup and training fees
Discover the key advantages of customer experience management software and how Lucidya’s CXM solution can improve your brand.