The set of features that makes Lucidya a powerful yet
very intuitive solution
Spike Detection & Analysis
Spike Detection & Analysis To Catch Trends At The Beginning
Get notified whenever a potential issue arises with our real-time crisis detection tool.
Detect unusual traffic spikes in real-time to facilitate instant crisis response.
Stop missing out on what your customers are talking about—both good and bad—by keeping up to date on trending hashtags.
View all vital social media statistics about your brand in an integrated and interactive live dashboard.
Simplified Metrics & Statistics
Simplified, Easy On The Eye Metrics & Statistics That Tells The Story
Content Engagement Analysis
Dive deep into how your target audience and customers are reacting to your content across different timelines.
Find out which content performs best to maximize the efficiency of your marketing budget.
Are your customers happy with your customer care team? Are they concerned? Find out how your business is performing support-wise with our sentiment analysis feature.
Tweet Volume Analysis
Find out how often people are tweeting about your brand over a period of time.
Realtime Alerting System
Realtime Alerting System To Keep You Tuned All 24/7
Get up to date with the latest events and activities among your customers so you can respond instantly. Never miss potential PR opportunities and disasters again with real-time notifications sent straight to you when they happen.
Choose the metric, type, and threshold for what you want to monitor. Make smarter business decisions by filtering unnecessary data and filling your inbox with insightful information.
Real-time Influencer Alerts
Get notified whenever a relevant influencer posts something to keep up with your target audience’s reactions.
Get the latest key events and updates in your industry before anyone else
Get Newsletter Reports Straight to Your Inbox
Customize your newsletter reports with your choice of monitors and keywords to get only the news you want, when you need it. Receive relevant news daily, weekly, or monthly. Filter your insights by sourcing news only from major publications or include your custom list of publications.
Get Optimized & Actionable Insights
Get informative snippets and direct links to all so you can digest key points quickly and effectively. Read the latest news with organized content blocks. Set up multiple newsletter reports within minutes to gain various insights from multiple sources.
Automated Arabic Translations
Automatically translate foreign news into Arabic with Lucidya’s best-in-class translation engine. Generate shareable links for every newsletter report—including translations—to distribute relevant news with colleagues and stakeholders.
Automated Comprehensive Reporting For You And Your Management/Clients
Smart Report Distributions
Make sure your reports reach the right people at the right time—without you having to manually export dashboards.
Beautiful, Complete Reports
Get all the information you need in our visually-stunning reports so you can digest information easily. Set filters to select and discard unnecessary data to streamline your reports.
Export your findings instantly to Excel and other popular spreadsheet applications with the click of a button.
Competitive Analysis & Benchmarking
Competitive Analysis & Benchmarking Dashboard
Share Of Voice Benchmarking
Benchmark your performance against competitors and identify your brand’s social media share in the industry.
Compare the market sentiment of your brand and rivaling organizations in one user-intuitive, integrated view.
Analyze the performance of your support team in catering to customer queries across every social media platform.
Uncover insights on what your customers truly care about to take your brand’s messaging strategy up a notch.
Competitor Account Analysis
Measure your competitors’ performance to discover underserved areas your brand can take advantage of.
Customizable dashboard easy to setup
View every vital information—from customer sentiment to campaign performance—in one view. Extract information within seconds thanks to our user-intuitive dashboard design.
Personalize your dashboard however you like to show only the data you need. Our dashboard optimizes itself to fit your data so you always have instant access to important information.
Never miss an important update again with our real-time dashboards. Views are updated instantly whenever a change is detected in your data.