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Product

The set of features that makes Lucidya a powerful yet
very intuitive solution

Spike Detection & Analysis

Spike Detection & Analysis To Catch Trends At The Beginning

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Instant alerts
Get notified whenever a potential issue arises with our real-time crisis detection tool.

Spike detection
Detect unusual traffic spikes in real-time to facilitate instant crisis response.

Trending hashtags
Stop missing out on what your customers are talking about—both good and bad—by keeping up to date on trending hashtags.

Live dashboard
View all vital social media statistics about your brand in an integrated and interactive live dashboard.

Simplified Metrics & Statistics

Simplified, Easy On The Eye Metrics & Statistics That Tells The Story

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Content Engagement Analysis
Dive deep into how your target audience and customers are reacting to your content across different timelines.

Top Content
Find out which content performs best to maximize the efficiency of your marketing budget.

Sentiment Analysis
Are your customers happy with your customer care team? Are they concerned? Find out how your business is performing support-wise with our sentiment analysis feature.

Tweet Volume Analysis
Find out how often people are tweeting about your brand over a period of time.

Realtime Alerting System

Realtime Alerting System To Keep You Tuned All 24/7

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Instant Reports
Get up to date with the latest events and activities among your customers so you can respond instantly. Never miss potential PR opportunities and disasters again with real-time notifications sent straight to you when they happen.

Advanced Filters
Choose the metric, type, and threshold for what you want to monitor. Make smarter business decisions by filtering unnecessary data and filling your inbox with insightful information.

Real-time Influencer Alerts
Get notified whenever a relevant influencer posts something to keep up with your target audience’s reactions.

Newsletter Reports

Get the latest key events and updates in your industry before anyone else

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Get Newsletter Reports Straight to Your Inbox
Customize your newsletter reports with your choice of monitors and keywords to get only the news you want, when you need it. Receive relevant news daily, weekly, or monthly. Filter your insights by sourcing news only from major publications or include your custom list of publications.

Get Optimized & Actionable Insights
Get informative snippets and direct links to all so you can digest key points quickly and effectively. Read the latest news with organized content blocks. Set up multiple newsletter reports within minutes to gain various insights from multiple sources.

Automated Arabic Translations
Automatically translate foreign news into Arabic with Lucidya’s best-in-class translation engine. Generate shareable links for every newsletter report—including translations—to distribute relevant news with colleagues and stakeholders.

Automated Reporting

Automated Comprehensive Reporting For You And Your Management/Clients

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Smart Report Distributions
Make sure your reports reach the right people at the right time—without you having to manually export dashboards.

Beautiful, Complete Reports
Get all the information you need in our visually-stunning reports so you can digest information easily. Set filters to select and discard unnecessary data to streamline your reports.

Quick Exports
Export your findings instantly to Excel and other popular spreadsheet applications with the click of a button.

Competitive Analysis & Benchmarking

Competitive Analysis & Benchmarking Dashboard

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Share Of Voice Benchmarking
Benchmark your performance against competitors and identify your brand’s social media share in the industry.

Sentiment Analysis
Compare the market sentiment of your brand and rivaling organizations in one user-intuitive, integrated view.

Customer Care
Analyze the performance of your support team in catering to customer queries across every social media platform.

Audience Insights
Uncover insights on what your customers truly care about to take your brand’s messaging strategy up a notch.

Competitor Account Analysis
Measure your competitors’ performance to discover underserved areas your brand can take advantage of.

Customizable Dashboard

Customizable dashboard easy to setup

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All-In-One View
View every vital information—from customer sentiment to campaign performance—in one view. Extract information within seconds thanks to our user-intuitive dashboard design.

Unlimited Customization
Personalize your dashboard however you like to show only the data you need. Our dashboard optimizes itself to fit your data so you always have instant access to important information.

Real-Time Updates
Never miss an important update again with our real-time dashboards. Views are updated instantly whenever a change is detected in your data.

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Make Smarter Business Decisions with Lucidya