Deliver Unparalleled Customer Experience With Lucidya The World's Leading CX Platform.
Lucidya is an award winning CXM solution geared towards Arab Brands. Our omni-channel analytics can help improve brand image, enhance customer loyalty, boost digital KPIs and improve customer experience.
BRANDS WHO USED LUCIDYA ENJOYED IMPROVEMENTS IN MANY WAYS
3x improvement in positive sentiment. -
39% decrease in response time to inquires.
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4x growth in new followers.
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1800% increase in social reach
TRUSTED BY THE LEADING BRANDS
WHY LUCIDYA?
Most accurate Arabic sentiment analysis
By understanding different Arabic dialects and slang, our AI engine reached an unmatched accuracy for analyzing Arabic content.
360º view of customers
All customer interactions across many digital channels in one platform whether via social media channels, emails, rating websites, or chat.
Ranked #1
Ranked as the highest-rated in our category by users in the MENA region and among the best in the world.
Exceptional Customer Success service
We provide a dedicated Customer Success Manager who understands your audience to ensure you are getting the most out of the platform.
Global Awards & Recognition
Global Awards & Recognition
Global Awards & Recognition