Avoid business disasters
Track critical mentions on social media in real-time. Stop missing out on what your customers are talking about—both good and bad—by keeping up to date on trending hashtags. Solve pressing customer concerns quickly to avoid business disasters. Find out the most influential individuals in your industry to improve reputation management and build meaningful relationships with your customers.
Instant crisis reaction
React instantly to critical events, giving you and your customers peace of mind. Provide fast, smart solutions to customer issues and improve your brand sentiment personalized responses. Receive email alerts the moment an unusual spike is detected to facilitate instant crisis response. Keep track of customer activity across every social media platform live in an easy-to-digest, user-intuitive dashboard.
Use Cases
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Brand Reputation Auditing
Never miss an important conversation about your brand again
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Social Media Lead Generation
Generate more leads from social media with impressive conversion rates
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Influencer Marketing
Connect with top influencers who your customers love
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Campaign Measurement
Measure your marketing campaigns with unparalleled precision
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Customer Care
Take your customer satisfaction performance to the next level
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Content Strategy
Deliver top-notch content that generates traffic and sales
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Competitor Insights
Stay ahead of the competition—all the time
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Crisis Management
Detect and fix problems before they become a pain
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Market Research
Gain access to never-before-seen social media insights for your brand