LUCIDYA PRODUCT

Product

Trusted globally by hundreds of leading brands

CX suite of products

One platform, multiple products

Lucidya Engagement

Your power to achieve rewarding customer service, with every interaction.

Lucidya Social Listening new

The power to listen to your market and customers across social media, news, and blogs

Lucidya Omnichannel

The power to tune into your voice of customer at any digital touchpoint

Lucidya CDP new

The power to know your customers as individuals and personalize their experience

Lucidya Survey beta

The power to evoke and feel customer thoughts and feelings.

Industry Leaders are Relying on Lucidya

Telecoms
Financial Services
Healthcare
Media & Entertainment
FMCG
Travel & Tourism
Marketing Agencies
Automotive
and +100 more brands

Support for Multiple Platforms

Manage customer interactions across multiple channels and touch points through integration with tens of APIs

google mail gmail google-maps messenger linkedin instagram youtube whatsapp zendesk hootsuite intercom sales-force openai
TESTIMONIALS

Loved by the world's best brands

Upgrade to Lucidya

The #1 CXM platform for businesses in the Arab World

Deliver game changing customer experiences with the leading AI powered CXM platform in the MENA region

Designed specifically for Arabic-speaking Brands, Lucidya offers a complete suite of tools to listen, engage, and delight your customers across all channels.

Most Accurate Arabic Sentiment Analysis

By understanding different Arabic dialects and slang, our AI engine reached an unmatched accuracy for analyzing Arabic content

360º View Of Customers

All customer interactions across many digital channels in one platform whether via social media channels, emails, rating websites, or chat

Exceptional Customer Success Service

We provide a dedicated Customer Success Manager who understands your audience to ensure you are getting the most out of the platform.

Ranked #1

Ranked as the highest-rated in our category by users in the MENA region and among the best in the world.